Privacy Policy

Last updated: September 22, 2026

1. Data Controller

Shanghai HealthFinder operates this website. All data is processed and stored on servers in the European Union (阿里云 eu-central-1, Frankfurt).

2. Data We Collect

• Account data: Name, email, Google account ID (if you sign in with Google)
• Profile data: Your reviews, ratings, and service inquiries
• Usage data: Anonymous search queries, page visits (with consent)

3. Purpose & Legal Basis

• Provide search and comparison services (performance of contract)
• Communicate about your service inquiries (legitimate interest)
• Improve our service with analytics (consent)

4. Data Sharing

We do not sell your data. We may share your inquiry data with the hospital you selected, only with your explicit consent.

5. Your Rights (GDPR)

• Access: Request a copy of your data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Portability: Export your data in JSON format
• Withdraw consent: At any time, without affecting lawfulness of prior processing

To exercise these rights, contact us through the inquiry form on the site.

6. Cookies

Essential cookies are required for authentication and basic site functionality. Analytics cookies are only placed with your consent via the cookie banner.

7. Data Retention

Account data is retained until you request deletion. Inactive accounts are anonymized after 2 years.

8. Contact

For privacy-related inquiries, please submit a request through our service inquiry form.